Privacy Policy

Maybuild Pty Ltd (“Maybuild”, “we”, “us” or “our”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us or make an enquiry about our construction services.

Website: https://maybuild.com.au

1. Information we collect

When you contact Maybuild or submit an enquiry through our website, we may collect:

Your name
Email address
Telephone number
Suburb or project location
Information about your proposed construction project
Any other information you choose to provide

Our website and hosting systems may also process technical information such as your IP address, browser type, device information and website access logs for security, troubleshooting and website operation.

We generally collect personal information directly from you when you submit a form, email us, telephone us or otherwise communicate with our business.

2. How we use your information

We collect and use personal information to:

Respond to enquiries and requests for information.
Discuss construction projects and potential services.
Arrange consultations, meetings or site inspections.
Prepare quotations or proposals.
Communicate with existing and prospective clients.
Manage our business relationships and provide services.
Maintain website security, prevent spam and troubleshoot technical issues.
Meet applicable legal and record-keeping obligations.

We do not use website enquiries to subscribe you automatically to marketing emails.

3. Website enquiry forms

Our website uses a contact form to receive enquiries.

Information submitted through this form may be stored securely within our WordPress website database and sent by email to authorised Maybuild personnel responsible for responding to enquiries.

Please avoid including sensitive personal information, financial details or identification documents in the enquiry form unless specifically requested through an appropriate secure process.

4. Sharing your information

We may share relevant personal information with service providers who assist us in operating our website, hosting our systems, delivering emails or providing business services.

We may also share information with contractors, consultants or professional advisers where reasonably necessary for an enquiry or construction project, or where required or authorised by law.

We do not sell personal information.

We limit the information shared to what is reasonably necessary for the relevant purpose.

5. Storage and security

We take reasonable steps to protect personal information against misuse, loss, unauthorised access, modification and disclosure.

These steps may include access controls, secure website connections, restricted administrative access and appropriate website maintenance.

Personal information may be stored in our website database, business email accounts and other systems used to manage enquiries and client relationships.

No method of electronic storage or transmission is completely secure.

6. Retention of information

We retain personal information for as long as reasonably necessary to respond to enquiries, provide services, manage business relationships, maintain appropriate business records and meet legal obligations.

Information that is no longer required will be securely deleted or de-identified where reasonably practicable, subject to applicable record-keeping requirements.

7. Cookies and website technologies

Our website may use cookies or similar technologies that are necessary for website functionality, administration or security.

Website hosting systems may also process technical information to maintain performance and protect against malicious activity.

If we introduce additional analytics, advertising or tracking technologies, we will review and update this Privacy Policy as appropriate.

You can manage cookies through your browser settings, although disabling certain cookies may affect website functionality.

8. Overseas disclosure

Some website, email or technology service providers may process or store information outside Australia.

Where personal information is disclosed to overseas recipients, we will take reasonable steps to handle it appropriately and comply with applicable privacy requirements.

Our website, its database and our business email accounts are hosted with an Australian provider on servers located in Australia. Some service providers may process or store information outside Australia, depending on their operations and services.

9. Accessing or correcting your information

You may contact us to request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date.

We may need to verify your identity before responding to certain requests.

We will consider requests in accordance with applicable law.

10. Privacy concerns and complaints

If you have a question or concern about how we handle personal information, please contact us using the details below.

We will review your concern and aim to respond within a reasonable timeframe.

Where the Privacy Act 1988 (Cth) applies, you may also have the right to make a complaint to the Office of the Australian Information Commissioner.

More information is available at https://www.oaic.gov.au.

11. Third-party websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of websites operated by other organisations. We recommend reviewing their privacy policies before providing personal information.

12. Changes to this policy

We may update this Privacy Policy to reflect changes to our website, services, business practices or legal obligations.

The latest version will be published on this page with its updated date.

13. Contact us

Maybuild Pty Ltd
ABN 66 691 729 192
Sydney, New South Wales, Australia
Email: info@maybuild.com.au
Phone: 0421 778 137
Website: https://maybuild.com.au

For privacy-related enquiries, access requests or correction requests, please contact us by email.